Fraud Awareness Guide

At Opal Transfer, safeguarding your financial security is our top priority. We are committed to providing you with the necessary tools and information to protect yourself from fraudulent activities. Fraudsters employ various tactics to deceive individuals into divulging personal information or sending money. Here’s how you can stay vigilant and secure:

  • Be Sceptical of Offers: "Too good to be true" deals often hide fraudulent schemes. Exercise caution and conduct thorough research before committing to any offer.
  • Beware of Pressure Tactics: Fraudsters may pressure you to act quickly, creating a sense of urgency. Take your time and scrutinize any request for money or personal information.
  • Question Unexpected Contacts: If someone claiming authority contacts you unexpectedly, such as a bank manager or government official, be cautious. Verify their identity through official channels before engaging further.
  • Recognize Red Flags: Watch out for inconsistencies in offers or stories, and verify details such as names and account numbers. Any request to send money hastily should raise suspicion.
  • Protect Your Information: Never send money to unfamiliar individuals or divulge banking card details to unknown parties. Avoid clicking on links or opening attachments from suspicious sources.
  • Practice Safe Online Behaviour: Always log in to websites directly rather than clicking on links in emails. Use strong, unique passwords for your accounts and avoid using public or shared computers or Wi-Fi networks for sensitive transactions.
  • Take a Pause: When in doubt, pause and take your time to evaluate the situation. Trust your instincts and refrain from making impulsive decisions.
  • Reach Out for Assistance: If you suspect fraudulent activity or feel unsure about a transaction, contact our customer service team immediately for guidance and support.
  • Report Suspicious Activity: If you believe you have encountered a scam, report it to your local law enforcement authorities. Additionally, if you suspect fraudulent activity related to Opal Transfer, contact us at aml@opaltransfer.com.
  • Stay Informed: Stay updated on the latest online scams and fraud prevention tips to enhance your awareness and protect yourself from evolving threats.

For more information and resources on safeguarding against online scams, please visit [HERE] (https://www.met.police.uk/SysSiteAssets/media/downloads/central/advice/fraud/met/the-little-book-of-big-scams.pdf)

Thank you for entrusting Opal Transfer with your financial transactions. Together, we can ensure a safe and secure transfer experience.

Safe transferring with Opal Transfer!